Osticket Not Receiving Mail
Hi AllIm New to Linux and New to OSTicket. Ive managed to install both. Im using ubuntu 14.04 and OSTicket V1.9.81.For some reason, OSTicket is not receiving mail. I have keyed in my mail setings and...
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Time, Due Date "Error"
Hi:) I have a problem with the due date, when I open a new Ticket. Five times the same value. Help me pls :))PS: See the image in attachment
View ArticleNeed to upgrade PHP for OSticket 1.9.14 to 5.6.26
Just making sure first- I just need to backup the php.ini, correct?
View ArticleHandling Multiple Websites
Hi,How are most people handling osticket for handling/monitoring several websites? We have 3 different URLs that will send ostickets to support@corp-email.com and we cannot tell which site the tickets...
View ArticleConnect to Google CloudSQL database using CloudSQL proxy
I have successfully installed and configured osTicket on Ubuntu using Google CloudSQL as the backend database, by specifiying the IP address of the Google CloudSQL instance during installation.However...
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Ticket Assignment Alert
I have been using osTicket for about a month now, and have set up a basic ticket system for our IT workload. I've now been given the task of setting up a similar system for our maintenance requests,...
View Articledefault language
Hi mate.I applied the PTBR translation, but to work is always necessary to click on the flag.How leave PTBR as the default language?tks
View ArticleMulti LDAP authentication Setup
Hi,I am new to OSTicket and I have went through the installation without much issue.I have installed and configured the "LDAP authentication and lookup" plugin, it works fine with one domain that I...
View ArticleUpgrade 1.9.14 to 1.10rc3, will I loose theme installed?
Sorry if this have been asked before.I've got 1.9.14 installed, I need to upgrade to 1.10rc3 due a bug that is confirmed fixed in 1.10rc3, back button issue when replying to tickets.If I upgrade will I...
View Articleinstallation issue
I am setting up osTicket for the first time. Installed Apache, MariaDB, and PHP on a CentOS 7 Linux box. Everything was going smooth until I copied ost-config.php changed the permisisons on my...
View ArticleCustom Templates
Hey,Currently I have osTicket installed on my localhost,But I would love to know how to change the templates to also change the look of the site,Please help me with this.- JustMaffie(Self Hosted)
View ArticleConfiguration file is not writable
I'm about to pull my hair out.So I'm installing 1.9.14 onto a virtual box/LAMP centos 7I've downloaded ostickets from the source and changed the directory ownership to apache:apacheI've chowned...
View ArticleBest way to install
Should I clone the git hub repo is this the recommended way to keep everything up to date?
View ArticleNo pop ups
I have a strange issue. I started by installing OSticket on our NAS server and as such configuring and testing by accessing locally (//ip/osticket/upload/scp../ and here popup's work fine, but when I...
View Articletoo may redirects error on installation of 1.10
Hi, running apache2 and trying to install osTicket 1.10.I get a "Too many redirects" error when running the installer.don't know if it's relevant, but running osTicket as a virtual host under...
View ArticleDoes 1.10 release include v1.10-rc.3?
Hello All,Just wondering if the latest release of 1.10 includes the enhancements, improvements, & modifications of v1.10-rc.3?
View ArticleSetting Avatars in 1.10
Does anyone know how the avatars get set in 1.10? I don't see any where that an agent can go in and choose their own avatar. I also have some users, that it seems the avatar on their email account was...
View ArticleOffice365 (AzureAD) authorization
Has anyone tried to configure AzureAD authorization in osTicket with LDAP Authentication and Lookup plugin? Or maybe there is another way to setup Microsoft AzureAD authorization?
View ArticleFetching Email via IMAP or POP Not Working
Hi Guys,I am running version 1.9.15 (upgraded from 1.9.14) trying to get email fetching working from gmail.I have tried POP and IMAP but always get the same error "Invalid login. Check IMAP...
View ArticleEmail pipe v's pop fetch
Hi All,I have an installation 1.9.14 and its running fine, however from time to time my server monitor advises me that it's response is failing - I am on a shared host and have come to accept this as...
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